Below are the topics on the Shipping Rules of Healtheek:

What are the delivery charges?

Healtheek generally charge Rs. 50/- to 250/-, but delivery charges may vary depending upon your geographical location.

What is the estimated delivery time of order?

Healtheek generally procure and ship the order within 1 to 7 business days. Business days exclude public holidays and Sundays. Delivery time can be extended due to any unforeseen circumstances, or due to any situation beyond control.

Estimated delivery time is dependent on the product’s availability with us.

‘In Stock’:

For items listed as “In Stock”, Healtheek will mention the delivery time as 1-7 business days (in areas where standard courier service is available). For other areas, We will send orders by DTDC Couriers or Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.

‘Available on backorder’:

The item is popular and has been sold out. You can however ‘book’ an order for the product and it will be shipped according to the timelines mentioned by the seller.

‘Temporarily Unavailable’:

The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the ‘Notify Me’ feature to know when it is available for purchase.

‘Out of Stock’:

Currently, the item is not available for sale. Use the ‘Notify Me’ feature to know once it is available for purchase.

‘Permanently Discontinued’:

This means that the product is obsolete and/or Healtheek discontinue it and so the product is no longer available for orders.

Healtheek does not/cannot ship to my area. Why?

There are instances when the Healtheek cannot ship to some locations. This could be a consequence of general regulations or serviceability issues.

At times Healtheek prefer not to ship to certain locations. This is entirely at the Healtheek’s discretion.

I need to return an item, how do I arrange for a pick-up?

You can Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Wherever possible Healtheek will facilitate the pick-up of the item. In case, Healtheek is not able to arrange the pick-up, you can return the item through a third-party courier service.

Return fees are borne by the Healtheek.

Does Healtheek deliver internationally?

Currently, Healtheek doesn’t deliver products internationally. But you can write us to [email protected] or call on +91 6281861840 so we can tell you the exact procedure to get the products based the country where Healtheek is already processing and operating its business.