What is Healtheek Cancellation Policy?

If the order or the item(s) in your order are not shipped, cancellation is possible. Click on ‘Orders’ and you will reach your order history. Click ‘Cancel’ for the order(s) you wish to cancel. You will be notified about the status within 30 mins. One cancellation is allowed only within 1 hour from the order placed. For prepaid orders, the order amount will be refunded back to your bank account within 2-5 business days, or as per your respective bank timelines. Please call our Customer Helpline @ 6281861840 for further support.

Can I modify the shipping address of my order after it has been placed?

Get in touch with our Customer Helpline @6281861840 to help here.

How do I cancel my Order?

Under your profile, go to ‘My Orders’ and click on Cancel.

I just cancelled my order. When will I receive my refund?

Once your request for cancellation is received and successfully processed, we will initiate the refund. Usually, for prepaid orders, it takes 2-5 business days for the amount to reflect in your bank account.